Shipping Policy
At peacefrost, we are committed to providing a smooth and reliable shipping experience for all our customers. Please review our shipping policy below for details on processing times, shipping methods, and other important information.
Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
- You will receive an email notification once your order has been shipped, including your tracking information.
Shipping Rates and Delivery Estimates
- Standard Shipping (Domestic): Free shipping on all orders within the U.S. with an estimated delivery time of 5-7 business days.
- Expedited Shipping (Domestic): Available at an additional cost. Delivery time is estimated at 2-3 business days.
- International Shipping: We offer international shipping to most countries with an estimated delivery time of 10-20 business days, depending on the destination.
Please note that actual delivery times may vary depending on location, carrier, and public holidays.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package directly on the carrier’s website for real-time updates.
Customs, Duties, and Taxes (International Orders)
- peacefrost is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Shipping Issues
If your order is delayed or lost, please reach out to our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.
For any questions or concerns regarding shipping, feel free to contact us at richardschmitz714@gmail.com. We're here to help!